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How to improve your customer retention on Thursday 14th April, 7.30pm - Berkshire Black Business

How to improve your customer retention on Thursday 14th April, 7.30pm

Angela Bascombe-McCarthy will lead a thought provoking workshop which is designed to encourage attendees to think about how they gather customers . Also, how your customers can be your best ambassadors for your business.  How treating them well can pay great dividends.

She will also cover:

  • Know your target audience
  • Define your brand
  • One off sales v repeat business
  • Winning business -relationship building
  • Referrals

Book here now

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